The Ultimate Online Customer Service Guide
By:"Marsha Collier"
Published on 2010-12-15 by John Wiley & Sons
Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers \
This Book was ranked 27 by Google Books for keyword refrigerators at sears.
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